Shipping
At Par Mirage, we aim to deliver a seamless shopping experience from checkout to delivery. Please see below for my details of our shipping process.
Processing time
- Order Processing: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. A tracking number will be provided once your order has shipped.
- Delays: While we strive to process and ship your order as quickly as possible, please note that there may be slight delays during high-volume seasons (such as holidays or special promotions). We will notify you if there are any significant delays with your order.
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Pre-orders: All pre-order items require approximately 2–3 weeks for production before dispatch. This timeframe begins from the date your order is placed. (see section 7 for more information)
UK SHIPPING
All UK orders are shipped via Royal Mail:
- Tracked 48 (2-3 business days)
- Tracked 24 (1-2 business days)
Delivery times begin ones your order has been dispatched.
INTERNATIONAL SHIPPING
We ship worldwide using Royal Mail International services.
Estimated delivery is 5-10 business days depending on your location.
Missing or Lost Shipments
While we aim for every order to arrive on time, we understand that sometimes things can go wrong. If your shipment is delayed, lost, or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure your order is safely delivered.
Address Accuracy
Please ensure that the shipping address provided at checkout is accurate. We cannot be held responsible for delays or issues caused by incorrect addresses. If you need to update your shipping address after placing an order, please contact us immediately, and we will do our best to accommodate the change before the item ships.
Customs, Duties, & Taxes (For International Orders)
International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These fees are the responsibility of the recipient. Please check with your local customs office for further information on potential fees before placing your order.
PRE-ORDERS
All pre-order items require approximately 2 weeks for production before dispatch. This timeframe begins from the date your order is placed.
Once your order is ready, it will be shipped using your selected delivery method. You will receive a confirmation email with tracking details as soon as your order has been dispatched.